Boutique hotels

"Boutique Hotel" is a term originating in North America to describe intimate, usually luxurious or quirky hotel environments. Boutique hotels differentiate themselves from larger chain or branded hotels by providing an exceptional and personalized level of accommodation, services and facilities.

Boutique hotels are sometimes furnished in a themed, stylish and/or aspirational manner. Although usually considerably smaller than a mainstream hotel (ranging from 3 to 100 guest rooms) boutique hotels are generally fitted with telephone and wi-fi Internet connections, honesty bars and often cable/pay TV. Guest services are attended to by 24 hour hotel staff. Many of the boutique hotels have on site dining facilities, and the majority offer great bars as well as lounges which may also be open to the general public.

Of the total travel market a small percentage are discerning travelers, who place a high importance on privacy, luxury and service delivery. As this market is typically corporate travelers, the market segment is non-seasonal, high-yielding and repeat, and therefore one which boutique hotel operators target as their primary source of income.